1. Introduction
Spicezy (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
Personal Information
- Full name and contact details (email, phone number)
- Shipping and billing address
- Payment details (processed securely via Razorpay — we do not store card numbers)
- Order history and preferences
Automatically Collected Information
- IP address and browser type
- Pages visited and time spent on the website
- Cookies and similar tracking technologies
3. How We Use Your Information
- To process and fulfil your orders
- To communicate order updates and shipping notifications
- To improve our website experience and product offerings
- To send promotional emails (only with your consent — you can unsubscribe anytime)
- To prevent fraud and ensure account security
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Payment processors (Razorpay) — to process transactions securely
- Shipping partners — to deliver your orders
- Analytics tools — to understand website usage (anonymised data only)
- Legal authorities — if required by law
5. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser preferences.
6. Data Security
We implement industry-standard security measures including SSL encryption, secure payment gateways, and regular security audits to protect your data. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Request data portability
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@spicezy.in or call +91-8148444444.